Collaboration Links Inconsistent

We have been hard at work getting our teachers to use the Apple apps and we are finding some inconsistency in trying to collaborate with others. When sending an email to someone to collaborate, the email sometimes shows up blank, sometimes takes an extended period of time, or sometimes doesn't show up at all. This isn't always the case, but have found it very inconsistent. Has anyone else had issues with this?

Collaborative Learning Keynote Pages

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