Is anyone else having problems with the Clips App. Out of 60 Year 6 students, 30 of he ipads are unable to use the functions of Clips. We are unable to click on posters, effects or photos. Other issues with Clips is the students get three or four clips on their timeline and the it doesn't allow them to add anymore. I was wondering if anyone else has faced this problem and any suggestions for solutions.



8 replies

November 19, 2022

Hi Rose, I had a similar problem in Clips recently but on an iPhone. When I switched to my iPad, the app seemed to work correctly, so I'm unsure whether it might have just been a temporary glitch. I'm following your question as I'm interested in what answers you might receive.

November 28, 2022

Hi! We also had these issues last week. We stopped the lesson and reinstalled the app and did an iOS update. These seemed to solve almost all the issues. There were a couple kids that had to close out the app several times to get things to work.

December 01, 2022

We are on iOS 16.1.1 and Clips 3.1.3 and my projects disappeared saying they're in iCloud, but iCloud is turned on and I can't find a place to say show clips from iCloud... This happened on two iPads.

December 01, 2022

I turned off Clips in iCloud and that worked.

December 02, 2022

Oh I'm going to try this! I've been having so many issues and it's driving me crazy. Makes my teachers frustrated when it's so glitchy!

December 06, 2022

If you have an external keyboard attached, try folding it back or disconnecting it.

December 12, 2022

Are you updated to the latest iOS? Perhaps try posting this question in the techie forum as well?

January 04, 2023

If you have a fold out keyboard, you will need to fold the keyboard back to use CLIPS. The app does not work correctly if the keyboard is folded out. We had the same problem in our district and we figured out that was the issue.

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