Classroom App - classes all of a sudden "Not Connected"

Hello! I'm hoping someone can help me out with a problem.

We use the Classroom app (which syncs from our SIS to ASM to our MDM). It usually works fairly smooth, but all of a sudden no student screens can be viewed, by any teachers.

The classes all seem to be set up properly, with teachers have access to all the students they normally would, and students being in the right classes. But when I look at a student iPad, it says the classes are "Not Connected".

If anyone has ever had that Not Connected error before, I'd be grateful to hear more. Or any other tips. The only lead I have is that we changed from Term 1 to Term 2 recently, but I don't see any other evidence that is the problem.

Thank you!

Attachments

Classroom Mobile Device Management (MDM) Apple School Manager

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