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A little back story:
We had a teacher that passed away, however the district tech (not me) set up a teacher account and an admin account. The teacher added their password and created their own AppleID (did not use a Managed ID). The tech doesn't remember the admin password.
How can we reset the passwords? If possible.
We use JAMF Pro on our devices, but do not see a place to reset passwords.
Any tips or advice.
250001846020
250018104021
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Collaboration features of the Forum are currently available in the following countries: Austria, Australia, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Italy, Japan, Luxembourg, the Netherlands, New Zealand, Norway, Spain, Sweden, Switzerland, Taiwan, the United Kingdom, and the United States. Learn more
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May 01, 2026 .
English
I am so sorry for your loss.🥺😢
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