Remove users from managed iPad with multiple users?

I have a set of iPad classrooms with multiple users on the iPads using different logins. When a student tries to sign into a particular iPad which he has never signed onto before and error pops up that there is not enough storage. How do I remove the other users from the iPad to clear up space? Do I have to wipe it and start over?

Thanks

1 reply

October 28, 2024

This would be one where you will probably need to reach out to whoever manages your devices and ask them to remove some accounts or see if you can get an account setup in your MDM to do the task. The steps will depend on how they are managed but there are ways to set quotas. While the information about Shared iPad is jamf specific, I think it will have some helpful info that you can use to work with your IT folks:

https://www.jamf.com/blog/what-are-shared-ipads-in-education/#:~:text=Note:%20If%20additional%20space%20is,solution%20designed%20specifically%20for%20education.

Hope that helps!

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