Issues with Apple Classroom

Is anyone else having issues with Apple Classroom? For some reason, starting this school year students are only connecting if we ring them and ask them to join. If the student joins, we no longer have the option to lock, mute, or airplay their iPads. Those options are all grayed out. I looked at the students side of Classroom and they no longer have options to say "Ask", etc. It's so weird and making this device not user friendly to manage students when they are on theirs.

Trouble connecting to Apple Classroom

Hey there Apple Education Community! I am having trouble connecting with the last student iPad to my Apple Classroom. I have tried various ways and have found no solution yet why this is happening. I have attached a scre

students showing "offline" in apple classroom

When I use Apple Classroom on my staff iPad, students show up perfectly and I can see everything I need. However when I use Apple Classroom on my Macbook, the students show up as "offline"

Apple Classroom - requires authorisation each lesson

Hi all, We're having a problem at school where suddenly (I think since iOS 16.1) apple classroom is showing all students as offline. I can 'call' t...

4 replies

September 12, 2024

Are your classes managed classes set up in ASM?

September 18, 2024

I was also having this problem. Then I noticed I could utilize Classroom without the grayed-out options and ringing in newer parts of my building but not the older. It came down to permissions through the router switches.

September 19, 2024

Could you check the status of this setting in Apple School Manager:

Access Management > Apple Services > Privacy & Security > "Unmanaged Nearby Classes in Classroom"

We had that option enabled which meant our ASM classes weren't being applied on student devices and in a similar way had to "ring" the devices to have them join.

September 20, 2024

Thanks for sharing your concern! Please feel free to discuss this further with your dedicated Education SE. You can find out who your Apple SE is by calling 1-800-800-2775 and choose option 4 to get connected with your school's Apple sales team.

Best,

Dominique

Issues with Apple Classroom

You might also like

This post contains content from YouTube.

This post contains content from YouTube.

Community Member

Create a post from the types below.

Issues with Apple Classroom

You might also like

Error Message

This post contains content from YouTube.

This post contains content from YouTube.

Sign in to continue.

Sign in to continue.

Are you sure you want to sign out?

Sign in to create a post.

Sign in to like this content.

Sign in to post your reply.

Sign in to follow.

Sign in to save this post.

Sign in to view this profile.

This action is unavailable.

Please complete your registration.

This account may not publish.

This action is unavailable.

Do you want to stay logged in?