Posted on March 21, 2023 in response to megan In response to megan
Experiencing push back comes with just about any type of professional development or training. (Social media has pages of frustration with PD!)
When someone comes in hostile/hot, it usually stems from something outside of your control or influence. Were they ordered to attend your training? Are they being mandated to implement your resources/tools? Have they had their fill of poorly planned & presented PD. (Haven't we all? Isn't that why most of us got into providing training?)
What has worked for me includes:
- Recognizing the reasons for being in the same space together. Letting folks know that you understand they have valid reasons for frustration and let them know your goal is to honor their time and needs as best as you are able.
- Lead with kindness backed by knowledge of your purpose & what the benefits could be for those who will be open to them.
- Ask questions about the top thing they want to walk away with - include it if at all possible.
- Allow questions and if they can't be answered in real time, promise & follow through with an answer. (You may need to caution that you will get an answer, but it might not be the one they are hoping for.) I write questions on the whiteboard as I go along. Sometimes I can answer them by the end, but I will also take a picture of them with my phone & get back to the group/individuals.
- Ask participants to share their own experiences - lessons learned & tips.
- Be genuine. Laugh at the ridiculous things that are beyond your control & spotlight what can be impacted.
I'm looking forward to seeing what others have to say.
How are you handling push-back/lack of enthusiasm at your schools? How are you encouraging teachers who are uninterested in using technology or just learning new things in general?